Today’s IT organization must be able to respond to current and future challenges facing IT and higher education. Learn how one institution transformed their IT operation by focusing on the four cornerstones of people, governance, strategy, and services, and created an innovative new organization and strategic plan in the process.Outcomes: Understand a strategy for transforming an IT organization *Think of different ways to structure IT *Upon completion, participants will be knowledgeable of a framework for developing an IT Strategic Plan
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SOURCE: Educause
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