Universities face increasing challenges evaluating vendor performance on IT contracts. This panel will present strategies and perspectives on vendor management programs that unite IT, procurement, and finance to effectively and consistently manage IT service providers, evaluate performance, and realize financial optimization.Outcomes: Understand goals of a vendor management program and develop 1 –2 specific approaches for your campus *Evaluate organizational models and existing structures for partnership and improvement opportunities *Identify measurement and performance gaps in agreements to improve vendor performance
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SOURCE: Educause
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