Leadership, relationship management, and even direct support may no longer be positioned on-site. Strategies for service delivery and support need to recognize distance has become a reality. This session will present intentional approaches for leading and delivering when face-to-face engagement becomes limited.Outcomes: Understand strategies on providing valuable service delivery and support remotely *Understand the value in intentional management of campus relationships *Understand the need for a heightened customer experience culture
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SOURCE: Educause
Webinars & Presentations