Communications can make or break your IT project. When UC Irvine undertook a potentially contentious pilot of a new campus-wide LMS, our comprehensive communication strategy led to solid participation and eventual adoption of the system. We’ll share our processes, framework, templates, and strategies for successfully navigating IT change communication.Outcomes: Identify constituencies and create communication considerations documentation for each *Map and execute a long-range plan for effectively communicating through different channels to constituent groups *Discover how tone and message change at key milestones for various campus constituent groups
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SOURCE: Educause
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